With this privacy policy, we would like to inform you about how we process personal data. We are aware of the importance of processing personal data for the user and accordingly observe all relevant legal requirements. In doing so, the protection of your privacy is of utmost importance to us. Therefore, compliance with the legal provisions on data protection is a matter of course for us.

Contact

Villas Andalucia Luxury Rentals S.L.
Avda. José Ortega y Gasset 317
29006 Málaga

[email protected]

Personal data

Personal data is all information about the personal and factual circumstances of an identified or identifiable person. This includes, if you provide us with this data, information and details such as your name, IP address, telephone number or e-mail address. 

Legal basis

Your data is processed on the following legal bases:

– With regard to data you provide in forms, etc., with your consent, Art. 6 para. 1 lit. a) DSGVO

– in relation to services you use for the performance of a contract with you, Art. 6 para. 1 lit. b) DSGVO

–Otherwise, in particular for statistical data and online identifiers, on the basis of legitimate interests, Art. 6 para. 1 lit. f) DSGVO (see below).

Legitimate interests

We pursue the following legitimate interests when processing your data:

– Improvement of our offer

– Contract initiation and performance

– Provision of the requested information

– Protection from abuse

– Statistics

 Data sources

Unless otherwise stated, we obtain the data from you (including about the devices you use).

Storage duration

We store your data,

– The data will only be used for the purposes for which you have given your consent, at the most until you withdraw your consent,

– if we need the data to perform a contract, at most for as long as the contractual relationship with you exists or statutory retention periods run,

– if we use the data on the basis of a legitimate interest, at most for as long as your interest in deletion or anonymisation does not outweigh this.

Purposes of use

Personal data is only collected by us if and to the extent and for the purpose for which you provide us with the data yourself, e.g. within the scope of a registration. 

We only use and store your personal data within the scope of our services for the following purposes if you have expressly given us your consent to do so:

The purpose generally results from the aim of direct advertising, billing with service providers, market research (statistical evaluation), provision of support information and the needs-based design of the digital offer.

We only use your personal information within the company and only pass it on to companies that are involved in the fulfilment of the contracts concluded with you or otherwise in the provision of services. Otherwise, your personal information will not be disclosed to third parties unless you have given your express consent or we are obliged to disclose it, for example due to a court or official order.

We pass on the following customer data to service providers with your consent: contact data for contract initiation and direct marketing to Mailchimp, Salesforce, Cvent.

In individual cases, an additional informed consent is requested from you, e.g. if the following personal data is required from you: Market research, customer surveys, customer care, offering new products, generating individually tailored customer information, creating customer profiles, others.

Data backup

We have taken extensive technical and organisational measures to protect your data against possible threats, such as unauthorised access, unauthorised disclosure, modification or dissemination, as well as against loss, destruction or misuse.

To protect your personal data from unauthorised access by third parties during transmission, we secure data transmissions using SSL encryption where necessary. This is a standardised encryption procedure for online services, especially for the web.

Log files

Each time you access our website, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files. The data records stored contain the following data:

• Domain from which the user accesses the website
• Date and time of the retrieval
• IP address of the accessing computer
• Website(s) that the user visits within the framework of the offer
• Amount of data transferred, browser type and version
• Operating system used Name of the Internet service provider
• Message whether the retrieval was successful

These log file data records are evaluated in anonymised form in order to improve the offer and make it more user-friendly, to find and correct errors and to control the utilisation of servers.

Cookies

Cookies are small files that your browser stores on your device in a designated directory. These cookies can be used, for example, to determine whether you have visited a website before. Most browsers accept cookies automatically. However, you can set your browser so that no cookies are saved or explicit consent is required before a cookie is saved. You can also delete cookies that have already been set at any time. Please note that deactivating cookies may lead to restrictions in the use of our website.

We need the cookies for the following purposes: statistical purposes and operation of the website

Web analysis 

We use – like almost every website operator – analysis tools in the form of tracking software to determine the frequency of use and the number of users of our website.

This website uses our own system “Webtrekk Analytics” to collect statistical data about the use of this website and to optimise the offer accordingly. This is a statistics programme that records usage anonymously or pseudonymously. The use of Webtrekk Analytics enables us to carry out a pseudonymised analysis of user behaviour, for which information transmitted by your browser is collected and evaluated. All evaluations are not personalised, but anonymised or pseudonymised, i.e. personal identification features are replaced by a label for the purpose of excluding or making it significantly more difficult to determine the person concerned. For this purpose, the IP address is anonymised immediately after processing and before it is stored. Cookies are also used within the scope of Webtrekk Analytics. The collection and storage of data by Webtrekk Analytics can be objected to at any time with effect for the future. To do so, please call up the following link: https://www.webtrekk.com/en/index/opt-out-webtrekk/opt-out-registered/. The Confirmation of the link will set a so-called opt-out cookie on your data carrier. Please note that if you delete all cookies on your computer, this opt-out cookie will also be deleted, i.e. if you wish to continue to object to the collection of data by Webtrekk Analytics, you must set the opt-out cookie again. The opt-out cookie is set per browser and computer. If you visit our website from home and work or with different browsers, you must activate the opt-out cookie in the different browsers or on the different computers.

Use of Google Adwords Conversion Tracking

We use the online advertising programme “Google AdWords” on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an ad placed by Google, a cookie for conversion tracking will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across AdWords customers’ websites.
The information obtained with the help of the conversion cookie is used to create conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation.
To do so, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
Furthermore, you can deactivate personalised advertising for you in Google’s advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de. You can also deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opting out given there.
Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/.

Usage-based advertising

The advertising displayed on this website is optimised for you by anonymously collecting and processing your usage behaviour so that you are shown advertising tailored to your interests. For this purpose, a cookie is stored on your computer. Cookies are small text files that are stored on the hard drive of your computer and enable recognition, but do not allow personal identification of you. Behavourial targeting is operated by third-party companies that also run advertising for websites of other providers. These third-party companies then create the aforementioned usage profiles themselves by means of cookies and apply their respective targeting systems to select the collected data for the purpose of user-specific advertising. These are the following companies: Google (the Adwords conversion pixel is used for search engine optimisation)

Another option for deactivating cookies with regard to usage-based advertising is offered by the preference manager of the BVDW, www.meine-cookies.org/cookies_verwalten/praeferenzmanager-beta.htmlsowie the preference management of YourOnlineChoices, www.youronlinechoices.com/de/praferenzmanagement/, respectively the privacy settings of Google, https://policies.google.com/privacy www.youronlinechoices.com/de/praferenzmanagement/, respectively the privacy settings of Google,https://policies.google.com/privacy

Social networks

Our website uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Facebook Social Plugin”.
When you call up a web page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which then integrates it into the website.
By integrating the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there.
For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy. We also use social plugins from the social network Pinterest.com. The plugin is marked with the Pinterest logo or the addition Pinterest plugin. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Pinterest. The content of the plugin is transmitted by Pinterest directly to your browser and integrated by it into the website.
By integrating the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there.
For the purpose and scope of the data collection and the further processing and use of the data by Pinterest, as well as your rights in this regard and setting options for protecting your privacy, please refer to Pinterest’s privacy policy. If you do not want Pinterest to collect data about you via our website, you must log out of Pinterest before visiting our website. We also use social plugins from the social network Instragram.com. The plugin is marked with the Instagram logo or the additional Instagram plugin. When you call up a webpage on our website that contains such a plugin, your browser establishes a direct connection with Instagram’s servers. The content of the plugin is sent directly to your browser by Instagram and integrated into the website by it.
By integrating the plugins, Instagram receives the information that you have accessed the corresponding page of our website. If you are logged in to Instagram, Instagram can assign the visit to your Instagram account. If you interact with the plugins, e.g. press the “Share” button or leave a comment, the corresponding information is transmitted from your browser directly to Instagram and stored
For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram’s privacy policy. If you do not want Instagram to collect data about you via our website, you must log out of Instagram before visiting our website. If you call up a webpage of our website that contains such a plugin, your browser establishes a direct connection with the servers of Instagram. The content of the plugin is sent directly to your browser by Instagram and integrated into the website by it.
By integrating the plugins, Instagram receives the information that you have accessed the corresponding page of our website. If you are logged in to Instagram, Instagram can assign the visit to your Instagram account. If you interact with the plugins, e.g. press the “Share” button or leave a comment, the corresponding information is transmitted from your browser directly to Instagram and stored
For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram’s privacy policy.

Vimeo

Plug-ins from Vimeo, Inc., 555 West 18th Street, New York, New York 10011 (Vimeo) are incorporated in this website. The Vimeo plug-ins are identifiable from the Vimeo logo or the “Share Button” on this website. If you visit this website, a direct connection will be generated between your browser and the Vimeo server through the plug-in. In this way, Vimeo receives information on the fact that you visited this website with your IP address. Please note that we as website operators receive no knowledge of the content of the data transferred or their use by Vimeo. You can find details on data collection (its purpose, extent, further processing and use) as well as on your rights and the possibility to amend settings in Vimeo’s privacy policy. The Vimeo policy can be found at https://vimeo.com/privacy

Customer reviews

We use “customer reviews”. We will contact you after your purchase and ask you to tell us about your experience with our products in a review on our website. This will help other people who are interested in the same products as you. You can view the GTCS of the Woocommerce plugin here.

Payments

We accept payments with PayPal. During the payment process, some of your information will be passed to PayPal. Only information that is necessary for the processing or execution of the payment is passed on, such as the total purchase price and payment information.

Here you can view PayPal’s privacy policy.

Rights of the person concerned

Right of access, rectification, right to object, complaint, erasure and blocking.

• You have the right to request information about whether and which personal data is processed by our company. You also have the right to request the correction or amendment of your personal data.
• In certain circumstances, you have the right to request the deletion of your personal data.
• You can revoke your consent to the processing and use of your data in whole or in part at any time with effect for the future.
• You have the right to receive your personal data in a common, structured and machine-readable format.
• If you have any questions, comments, complaints or requests in connection with our data protection statement and the processing of your personal data, you are also welcome to contact our data protection officer in detail.
• You also have the right to complain to the relevant supervisory authority if you believe that the processing of your personal data is in breach of legislation.

Possibility for contacts

You can reach us as follows:

[email protected]

If you have any questions about data protection, please contact our data protection officer.

Requirement or obligation to provide data

Unless expressly stated, the provision of data is neither required nor obligatory when collecting data.

Date of issue of this privacy policy

28.03.2019

We reserve the right to change this privacy policy at any time with effect for the future.